Return Policy – Wholesale

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Minimum Order Value

For first Time customers of MVP Hair Care, the minimum order is 4 cases. New customers will be placed on Proforma until such time that total orders invoiced is over 100-cases. Once customers have reached the 100-case expenditure, they will be placed automatically on a 30-day net account providing they have completed a credit application form and have been approved by Ready Set Grow, LLC.

How to place order

  • Submit your order via our wholesale site at mvphaircare.com
  • You must be a registered user to view this site. If you have not yet registered, please go to mvphaircare.com click on “log in” then “Create new account follow the prompts and submit your information.”
  • Call our customer care representative toll free at 253-854-4156.
  • Please have an order form or the website available when calling so that you can reference item numbers, we can also provide an order form to you via fax or email.

MSRP

Products or goods purchased from MVP Hair Care shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to MVP Hair Care and will typically be granted on a semiannual basis.

Wholesale Pricing

All prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP, plus, the cost of shipping. Trade clients will receive 20% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We cover the cost of postal insurance for any shipments through USPS.

Returns

Returns must be made in writing directly to Customer Care within 7 days of date quoting Invoice number and reasons. No returns are acceptable without MVP Hair Care’s prior approval and delivery instructions for transport. For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer. Please email us with details of the products prior to returning it.